At AMARIAH & Co., we stand behind our products and want you to be satisfied with them. We'll always do our best to take care of customers. If you would like to return/exchange your product, you may do so within 7 days of delivery using the following options. Please review the information below.
Due to high demand, all sales are final. We do not offer refunds. However, we do allow for returns for store credit or exchanges. Returns will be honored up to 7 days after the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Hassle-Free Return (USA ONLY):
You may use a pre-paid return service label to ship your return merchandise and pay no up-front postage fees. This hassle-free return option has a service fee of $5 per order plus the shipping amount which will be withheld from your credit once your return has been processed.
If you do not want to use the hassle-free return option, simply select the carrier of your choice. When using this option, we recommend that you send your return with a shipping method that allows you to track your return, and that you insure the package for the cost of the items being returned. If you choose this option, you are solely responsible for the shipping costs of this return.
At this time we do not offer a pre-paid return option for International Returns. We recommend that you send your return with a shipping method that allows you to track your return, and that you insure the package for the cost of the items being returned. If you choose this option, you are solely responsible for the shipping costs of this return.
Returning Damaged, Defective or Incorrect Items
If an item arrives damaged, defective or is not the correct item you ordered, contact us to have a free return label sent to you.
You will be refunded the purchase price as well as any applicable taxes and shipping costs.
Store-credit will be issued in the amount paid excluding shipping costs and refunds will not be accepted. If 7 days have gone by, unfortunately, we cannot offer you an exchange or store-credit. We recommend you carefully review your order prior to finalizing your purchase.
If you are unsatisfied with your product, we will be happy to exchange it for something else within 7 days of delivery.
Your original item will need to be returned before we are able to send your new item. Please let us know before doing so and take a clear picture of the item.
Please note: We do not provide any pre-paid labels for exchanges. You are solely responsible for the shipping costs of this return.
If the new item you have chosen has a different monetary value to your original item you will be sent either a money order or refund, whichever is appropriate.
If you are not satisfied with this option, our customer care will work with you to find an alternative solution.
Sale items are not eligible for refunds. Sale items include any orders bought with promo codes, coupon codes, or sales. All orders that have any codes applied will be considered as final sale.
Orders with a promotional code applied either given by our newsletter email, newsletter pop-up, or any of our promotional platforms are considered sale items - any orders using these codes will be valid for only an exchange or store-credit. We will not issue a refund for these items.
Refunds are provided in the original form of payment for the purchase price of the item, including sales tax. Original shipping charges are not refunded as part of your return, unless the item is being returned due to being damaged, defective or incorrect.